Terms & Conditions
Effective Date: 01 Nov 2025
Website: https://www.ukradiatormarket.co.uk
Company Name: UK Radiator Market
Registered Address:
Email: info@ukradiatormarket.co.uk
Phone: 01 12345678
1. Introduction
Welcome to UK Radiator Market (“we”, “our”, “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before making a purchase. If you do not agree with these terms, you must not use our website or services.
2. About Us
UK Radiator Market is an online retailer specialising in radiators, towel rails, valves, and heating accessories. We provide high-quality heating solutions across the UK.
All goods are sold subject to these Terms and Conditions.
3. Eligibility
To purchase from our website, you must:
Be at least 18 years old, and
Provide accurate, complete, and up-to-date information during checkout.
4. Products & Descriptions
We make every effort to ensure product descriptions, images, and specifications are accurate. However, slight variations may occur.
Product dimensions are approximate.
Colours may vary depending on your screen settings.
We reserve the right to update or discontinue products at any time without notice.
5. Prices & Payment
All prices are displayed in GBP (£) and include VAT unless stated otherwise.
We reserve the right to change prices at any time.
Payment must be made in full at the time of ordering using accepted payment methods (e.g., Visa, Mastercard, PayPal, Klarna, etc.).
Your order will not be dispatched until payment is received in full.
6. Order Acceptance
After placing an order, you will receive an email confirming receipt.
This does not constitute acceptance of your order.
Your order is accepted when we dispatch your goods, at which point a binding contract is formed between you and UK Radiator Market.
We reserve the right to refuse or cancel any order for reasons including:
Product unavailability
Pricing or typographical errors
Suspicious payment activity
7. Delivery
We deliver throughout the UK mainland (additional charges may apply for remote areas).
Estimated delivery times are shown on the product page but are not guaranteed.
You are responsible for ensuring someone is available to receive the delivery.
Please inspect goods upon delivery and report any damages within 48 hours.
8. Returns & Cancellations
Under the Consumer Contracts Regulations (2013), you have the right to cancel your order within 14 days of receiving your goods.
To return an item:
Contact us at [Insert email] to request a Return Authorisation.
Items must be unused, in original packaging, and in resaleable condition.
You are responsible for return shipping costs unless the item is faulty or incorrect.
Refunds will be processed within 14 days of receiving your returned goods.
Custom-made or special-order items cannot be returned unless faulty.
9. Faulty or Damaged Goods
If you receive faulty, damaged, or incorrect goods, notify us within 48 hours of delivery.
We will arrange a replacement, repair, or refund in accordance with the Consumer Rights Act 2015.
Please provide photographs of any damage to help us process your claim quickly.
10. Installation & Safety
All radiators and heating products must be installed by a qualified professional in accordance with UK plumbing and building regulations.
We are not liable for damage or injury resulting from incorrect installation or misuse of our products.
Always follow manufacturer installation instructions and safety guidelines.
11. Warranties
Most products come with a manufacturer’s warranty (length varies by product).
Warranty covers manufacturing defects only and does not apply to damage caused by:
Improper installation
Neglect or misuse
Corrosion from untreated water or system contamination
12. Limitation of Liability
To the fullest extent permitted by law:
UK Radiator Market shall not be liable for any indirect, incidental, or consequential losses.
Our total liability for any claim shall not exceed the value of the goods purchased.
Nothing in these Terms limits our liability for death or personal injury caused by negligence or for fraud.
13. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy, which complies with the UK GDPR and Data Protection Act 2018.
You can view it at Privacy Policy.
14. Intellectual Property
All content, images, text, and logos on this website are the property of UK Radiator Market. You may not copy, reproduce, or distribute any material without our written consent.
15. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page.
16. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the English courts.